UX Product Designer

Permanent employee, Full-time · Oficina Plaza España, Híbrido

About this role

Who exactly are we?

Our story is the one of a group of Cloud and technology enthusiasts who always had a clear goal: make things much easier for tech companies. Since no one was really stepping up to fill that gap in Spain’s Cloud sector, we figured—why not build our own product?
We started small, and now we’re over 130 people and still growing. Today, Jotelulu’s products are used in thousands of offices and businesses in retail, construction, industry, hospitality, transportation, and more, across over 8 countries in Europe and the Americas.
Every step we take is driven by the desire to do things better, bring something new, and shake things up—because that’s the only way innovation truly has meaning.

What are we up to these days?

After years of growing and iterating on our current product, we’re now at a really exciting turning point. Soon, we’ll start envisioning Jotelulu 2.0—the reinvention of our product—and we’d love for you to lead that change from a design perspective, working closely with our product and tech teams. It’s an ambitious goal, and the perfect time to join the company.

You will

We’re hiring a Senior Product Designer—a strategic thinker, pixel-perfect executor, and advocate for the user—to redefine how businesses interact with cloud technology. You’ll tackle the ultimate design challenge: distilling infrastructure-heavy workflows into intuitive, frictionless experiences that empower both technical partners and everyday users. Reporting to the Product Manager Lead and CEO, you’ll own the end-to-end design process for key product areas, collaborating with engineers, PMs, and stakeholders to turn technical wizardry into interfaces that feel obvious.
This isn’t just about pretty pixels (though we love those too!)—it’s about designing solutions that make the impossible feel effortless.

Contract · Permanent
Salary · 40–50K €
Work Mode · Hybrid — 2 days remote, 3 days in the office

Languages

Spanish and english

What We Are Looking For

It will be a perfect match if…

You are proactive. You are able to anticipate challenges and bring forward new ideas without waiting for direction.
You prioritize clarity over clutter. You turn chaos into calm, making advanced features feel approachable.
You rock in strategic storytelling. You articulate design rationale in a way that wins over engineers and executives alike.
You are brave & creative. You iterate fast, embrace feedback, and solve problems others deem “too technical.”
You simplify the complex. Design intuitive user experiences that make complex cloud tools accessible for both IT professionals and SMB users
Ownership. You can lead the full design cycle. Lead end-to-end design—from research to polished UI—while building scalable, consistent design systems.
You love being the bridge between tech and humanity. Collaborate cross-functionally to turn technical possibilities into user-centered, business-driven design solutions.
For you, user always goes first. Champion user-centric design through research, data, and cross-functional alignment.
Trust. You know how to have difficult conversations, giving thoughtful feedback to the team – always with the intention to build – and being able to receive feedback with a positive attitude.

Please, only apply if you match these.

A senior level. +4 years in product design, with a strong portfolio to showcase your work.
Mastery of design tools. Mainly Figma supported by AI used in the right way —coupled with expertise in prototyping (Framer, ProtoPie, etc.) and user testing. Bonus points for experience with animation tools like Principle, After Effects, etc.
English skills. Intermediate level required. You should be able to communicate with our international teams and foreign colleagues working in our office — Level B1, while B2 or more is a plus.

Design

Strong thinking on UX. Experience conceptualizing and defining UX for complex digital products. Your are a rockstar simplifying complex systems (if you have experience in SaaS, cloud, developer tools or enterprise software will be an extra value).
UI sensibility. A strong sensitivity for UI—you deeply value the beauty of digital products and strive to create experiences that blend strategy, business, and emotion.
Design system expertise. Solid experience building and managing large, multi-product Design Systems—both hands-on and strategically—with deep knowledge of tokens, variants, themes, and shared libraries.
Effectiveness. Ability to make fast, tactical design and product decisions.
Technical collaboration. You speak engineers’ language and thrive in technical environments. You know how to document your work and collaborate alongside technical profiles. Strong understanding of development needs, possibilities, and limitations—able to propose brilliant, yet feasible and scalable solutions within an organization.

Product

Mindset. Ability to strike the right balance between user needs, design vision, and business goals when making decisions.
Research. Solid knowledge of Design Research—knows what to investigate, which methods to use based on available resources and timing, and, most importantly, how to extract meaningful insights.
Data-informed mindset. You pair intuition with metrics—A/B tests, funnel analysis, usability studies—to validate decisions. You know what data to ask for, how to interpret it, and how to apply it to improve the product.
Collaboration. Able to clearly articulate design solutions and communicate product features in a simple, understandable way to both the development team and stakeholders.

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About us

JOTELULU is a pioneering European cloud service provider, uniquely focused on serving IT companies.
While cloud services spending in Europe is expected to reach several billions in the next years, small and medium-sized enterprises (SMEs) are still an enormously underserved segment. More than 70% of European SMEs do not use any cloud services whatsoever.Jotelulu, through IT companies, has managed to change the way things are done and has cracked the code in order to reach this SME segment. We have a unique opportunity to play a leading role in enabling the digitalization of European SMEs with a solution for IT partners that covers the entire cloud service lifestyle.Our competitive edge lies in our white-label solution, meticulously crafted for IT companies. This approach not only bridges the gap in the market but also addresses the specific challenges that IT companies face with conventional providers:

Simplicity: We streamline the complexity inherent in existing cloud platforms, making our services easy to sell and manage.
Profitability for our Partners: Our model ensures enhanced profit margins, a stark contrast to the slim returns typically seen in this sector.
Afordability for SME’s: Our services are designed to be cost-effective, making advanced cloud solutions accessible to SMEs without compromising on quality.

Our own public cloud infrastructure is self-managed, with data centers located in Madrid and Paris, ensuring reliability and top-tier performance.Currently, JOTELULU is entering an exhilarating phase of expansion across Europe and Latam, broadening our offerings to IT companies. This growth reflects our core ethos—a ProductEngineering mindset that remains the cornerstone of our approach.

How do we achieve this? By living our J.O.T.E. values every single day:

Joy: People who feel happy and confident are more likely to try new things and are better equipped to face challenges.
Ownership: Taking the initiative to deliver positive results, being accountable for the outcome of your actions.
Trust: Building trust internally, through care and appreciation for our employees, and externally, with our customers, who are the core of our business.
Effectiveness: Combining intelligence, imagination, and knowledge to achieve results.

Join us at JOTELULU on this exciting journey as we redefine cloud services for IT companies and their SME clients.

What we offer:

An opportunity for personal and professional growth, supported by high functioning teams and the exciting challenges that come with joining a company at the start of its growth trajectory.

An inclusive and upbeat work environment: leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive

An environment free of bureaucracy and corporate constraints; a culture where your opinion is highly valued and appreciated.

Flexibility: a great work-life balance.

Offices in the center of Madrid and flexible working model.

Professional growth: For training courses related to your role.

Flexible compensation: you'll be able to include your monthly expenses in meals and transportation into your payroll.

Company health insurance: we hope you won't need it, but just in case, we provide you access to the best medical network.

Feedback and transparent culture: feedback is the breakfast of champions, and we take it seriously. We have a real-time and honest feedback culture, with monthly formal 1to1 sessions with your manager, a performance evaluation plan (with semestral evaluations) and monthly all-hands meetings to understand all the business information you need!

Ready? Don’t wait any longer and apply for this opportunity!
If you think you don't tick all the boxes, but the project sounds interesting to you, we'd still love to hear from you.

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We are looking forward to hearing from you!

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